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Coffee with Pops: Chapter Three
Chapter One Chapter Two Chapter Three “Let me top you off, Sweetie.” Her bony hand, with fingernails chewed to the nubs, gripped the glass carafe
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A hard-knock client care and service lesson.
Their perception of value is their reality of value. Regardless of actual value delivered – exceptional, valuable, and timely reminders, reinforcements, and reassurances of value
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The Duality of Familiarity
Familiar: Can mean the deep, trusted associations that bring great benefit. Can also mean the dull, hollow, rutted roads that bring great lifelessness. How much
Business
Worth Chasing:
Worth Chasing: Not Worth Chasing (at least not for long): We’re relentless pursuers. Turns out we get to decide what we’re chasing. And whether or
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Keep Shuffling Your Slippers
“How was your workout?” Brooke asked me as I poured another massive cup of coffee. I’m more of a night owl than an early bird,
Personal
Saturday’s Question: Are You Living in Alignment?
With who you say you are? With who you want to become? With what you really want? With what you say you’re OK with? With
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Coffee with Pops: Chapter Two
IF YOU HAVEN’T READ CHAPTER ONE, HERE IT IS. CHAPTER TWO: Trevor met his Mimi, but he doesn’t remember her. He was four when she
Business
Surf or Shrivel?
“She’s dying there.” “It’s a place devoid of soul.” “I did nothing meaningful all day except try to find the end of the internet and
Business
What I Wish I’d Learned About Problem Solving in My 20’s
No Skill: Cause lots of problems. Be unaware of the problems you’re creating. Drain value. Chief Mess Maker. Entry-Level Skill: See a problem, bitch about
