The Haunting Simplicity of Your Word

A lesson I’m learning (sometimes the hard way)…

If ALL we did was exactly what we say we are going to do, when we say we are going to do it, (or saying sorry and explaining honestly why we didn’t / couldn’t) to our clients, partners, team members, and each other…

Wouldn’t we be the most trusted professionals in the market?

Be really careful with your word, it’s the backbone of said trust.

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