Business
A hard-knock client care and service lesson.
Their perception of value is their reality of value. Regardless of actual value delivered – exceptional, valuable, and timely reminders, reinforcements, and reassurances of value
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Business
Worth Chasing:
Worth Chasing: Not Worth Chasing (at least not for long): We’re relentless pursuers. Turns out we get to decide what we’re chasing. And whether or
Business
What I Wish I’d Learned About Problem Solving in My 20’s
No Skill: Cause lots of problems. Be unaware of the problems you’re creating. Drain value. Chief Mess Maker. Entry-Level Skill: See a problem, bitch about
The Responsibility to Tell the Story
“We had the responsibility to tell this story.” Gathered in an internal quarterly meeting, Vivian Allen and Alex Sanchez were setting the stage on a project they’d recently completed.
